Medical Office Receptionist
On-site · Spring Hill, Florida, United States
Job Summary
Medical Office Receptionist role in a Tampa Bay area practice. Responsibilities include answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. The position requires maintaining an organized reception area, registering new patients and updating demographics, coordinating with providers and clinical staff to manage patient flow, handling patient inquiries, and assisting with end-of-day reconciliations and collections. Must protect patient confidentiality per HIPAA and demonstrate knowledge of healthcare terminology and administrative procedures; ECW experience and proficiency with Outlook, Windows, and Microsoft Word are beneficial. The role offers benefits for full-time employees (YMCA membership) and is described as a high-volume, fast-paced environment.
Required Qualifications
- Welcomes and greets patients and visitors, in person or over the phone
- Answers the phone with proper telephone etiquette
- Keeps reception area clean and organized
- Registers new patients and updates patient demographics
- Facilitates patient flow by notifying the provider of arrival and communicating with clinical staff
- Responds to inquiries from patients and visitors
- Keeps medical office supplies stocked and monitors equipment
- Protects patient confidentiality and HIPAA compliance
- Knowledge of healthcare field, medical terminology, healthcare insurance knowledge preferred
- Experience with ECW EHR, Outlook, Windows, Microsoft Word
- Ability to work in a high-volume, fast-paced environment
- Excellent grammar, spelling, and punctuation
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.