Medical Office Manager
On-siteHigh Point, North Carolina, United States
Job Summary
Manage daily clinic operations, ensuring efficient patient flow from check-in through check-out and maintaining compliance with regulatory requirements. Directly supervise Medical Assistants and Front Office Staff, providing leadership, coaching, training, and performance management while assisting with hiring, onboarding, and retention. Collaborate with Physicians, Nurse Practitioners, and Ancillary Services to optimize clinic operations and coordinate needs across departments including imaging. Develop strategies to increase patient volumes and practice growth by monitoring schedules, reducing appointment gaps, and analyzing key performance indicators. Monitor staffing levels, review operational reports, and support revenue cycle initiatives through accurate registration and insurance verification. Reports directly to the Director of Operations within Bethany Medical's multi-specialty group in Central North Carolina.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Management, or a related field
- Minimum of 3-5 years of healthcare management or medical office leadership experience
- Experience supervising clinical and administrative staff in a primary care practice or outpatient setting
- Demonstrated success in improving operational efficiency and growing patient volumes
- Knowledge of medical office operations, scheduling systems, and healthcare regulations
- Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office applications
Desired Qualifications
- Master's degree in Healthcare Administration, Business Administration, Management, or a related field
- Multi-specialty clinic experience
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