Medical Office Manager
On-site · Greensboro, North Carolina, United States or Winston-Salem, North Carolina, United States
Job Summary
The Medical Office Manager oversees day-to-day operations of assigned clinic locations, supervising Medical Assistants and Front Office Staff, coordinating with Physicians and Ancillary Departments to ensure efficient patient flow, scheduling efficiency, and growth. Focused on increasing patient volumes, improving scheduling, enhancing patient satisfaction, and supporting strategic practice growth; reports to the Director of Operations. Requires leading operational improvements, compliance with policies/regulations, staff development, and collaboration across providers and ancillary services. Bachelor’s degree required; Master’s preferred; 3-5 years healthcare management experience; EMR proficiency; strong leadership, communication, and data-driven decision-making. Competitive benefits package available.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Management, or a related field is required
- Master’s degree in Healthcare Administration, Business Administration, Management, or a related field is preferred
- Minimum of 3-5 years of healthcare management or medical office leadership experience
- Experience supervising clinical and administrative staff in a primary care practice or outpatient setting
- Demonstrated success in improving operational efficiency and growing patient volumes
- Multi-specialty clinic experience preferred
- Knowledge of medical office operations, scheduling systems, and healthcare regulations
- Ability to analyze data and implement operational improvements
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office applications
- Ability to manage multiple priorities in a fast-paced healthcare environment
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