Medical Office - Front Desk- PT

Front Desk - PT at a medical office in Plano, TX. Primary responsibilities include greeting and checking patients in/out, scheduling and confirming appointments, answering multi-line phones, directing calls, processing faxes, scanning documents into patient charts, conducting insurance verification and obtaining prior authorizations, collecting co-pays and balances, assisting with billing and collections, maintaining confidentiality of medical records, keeping the front desk and lobby tidy, and collaborating with back-office staff to support efficient patient flow. The role requires strong common sense, sound judgment, and a proactive work ethic to ensure smooth day-to-day operations. Eligible candidates should have at least 2 years of medical office experience, proficiency with EMR (especially eClinicalWorks), and excellent communication skills.