Medical Office Coordinator - OrthoNeuro
On-siteWesterville, Ohio, United States
Job Summary
Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones. Welcome and greet all patients and visitors, in person or over the phone. Register new patients and update existing patient demographics by collecting detailed personal and financial information. Schedule appointments and manage patient flow. Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays. Handle patient inquiries, concerns, and complaints. Order and manage office supplies and equipment. Maintain a clean, inviting, and friendly environment. This role supports physicians across more than 200 orthopedic and sports medicine specialties within a network of over 370 ambulatory surgical centers and 400 specialty clinics.
Required Qualifications
- High school graduate or equivalent
- Minimum of one year of one year in the medical office setting
- Excellent communication and organizational skills
- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite
- Ability to multitask and work in a fast-paced environment
Desired Qualifications
- Knowledge of computers, faxes, printers, and all other equipment
- Proficient in MS Office programs (i.e., Word, Excel, Outlook, Forms, Access, and Power Point)
- Ability to deal with responsibility with confidential matters
- Ability to work in a multi-task, high-stress environment
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