Medical Office Clerk (PRN)
On-sitePortsmouth, Virginia, United States
Job Summary
Greets patients and visitors at the clinic front desk, checks in patients for encounters, and answers the main office phone line. Schedules medical appointments, determines patient eligibility, and creates appointment schedules and templates in the patient appointment computer system. Obtains documentation as requested by healthcare providers, performs end-of-day processes to resolve pending appointments, and manages records to ensure efficient workflow across diagnostic areas. Guides clerical staff and ensures compliance with HIPAA and DoD regulatory standards while maintaining accuracy in imaging orders and patient tracking. Requires U.S. citizenship, BLS certification, and a background/security investigation.
Required Qualifications
- U.S. Citizen
- High School Degree or GED
- Basic Life Support (BLS) certification from the American Heart Association or the American Red Cross
- Must pass TB Test
- Subject to a background/security investigation
- Willingness to comply with DHA vaccination requirements
- Pre-employment drug screening
- Professional and ethical manner
- Adequate stress management skills
- Good personal hygiene and well-groomed and professional appearance
Desired Qualifications
- Strong leadership skills
- Organizational skills
- Communication skills
- Dependable professional
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