Medical Office Clerk
$43,680–$47,840 year
On-siteOceanside, California, United States
Job Summary
Greet patients and visitors at the front desk while answering the main office phone line and directing calls. Schedule medical appointments, determine patient eligibility, and relay instructions or referrals as needed. Organize and research patient records to extract information, ensuring arrival prior to appointments and maintaining accuracy within established guidelines. Create appointment schedules in the computer system and conduct end-of-day processes to resolve pending items. Requires a high school diploma, 50 WPM typing speed, and Common Access Card clearance to access the military installation site.
Required Qualifications
- High school diploma or General Educational Development (GED) equivalency
- A fully qualified typist with a minimum of 50 WPM
- At least 6 months of experience in office setting
- Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC)
- Monday-Friday days
Desired Qualifications
- Medical terminology
- General medical ethics
- Telephone etiquette
- Excellent communication and customer service skills
- General office administrative and clerical skills
- Ability to communicate effectively, both orally and in writing
- Skilled in Word, Excel, Access, and other software programs
- Able to define problems and obtain solutions
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