MEDICAL OFFICE CLERK
On-siteKey West, Florida, United States
Job Summary
Greet patients and visitors at the front desk, answer the main office line, and direct calls to appropriate sections while taking messages. Arrange and schedule medical appointments, determine eligibility, relay instructions, and file records as needed. Organize patient records, extract information, and ensure completeness and accuracy within established guidelines. Initiate record locations, obtain documentation from healthcare providers, and create appointment schedules in the computer system. Conduct end-of-day processes to resolve pending appointments and maintain accuracy in military healthcare systems like AHLTA and CHCS. Requires 50 WPM typing speed, high school diploma, and 6 months of office experience.
Required Qualifications
- Fully qualified typist with a minimum of 50 WPM
- High school diploma or General Educational Development (GED) equivalency
- At least 6 months of experience in office setting
- General medical ethics
- Telephone etiquette
- Excellent communication and customer service skills
- General office administrative and clerical skills
- Ability to communicate effectively, both orally and in writing
- Prolonged walking, standing, sitting or bending
Desired Qualifications
- Medical terminology
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