Medical Office Billing Clerk-Intermediate (ADM Customer Service Call Center)

Handle patient inquiries, insurance questions, and account resolutions over the phone in a high-volume call center environment. Perform routine calculating, posting, and verifying duties to obtain primary insurance data for preparing statements to insurance carriers. Prepare notices to patients regarding expected or received insurance amounts and patient balances. This role supports the billing operations team by ensuring accurate data entry and timely communication with patients and carriers.