Medical Office Assistant
On-siteBaltimore, Maryland, United States or Owings Mills, Maryland, United States
Job Summary
Make health center appointments, including appropriate financial and insurance eligibility, and assist patients with verbal registration. Correctly enter patient information into the Electronic Practice Management system and Electronic Health Record system while adhering to all HIPAA requirements to maintain confidentiality. Perform daily periodic quality assurance activities, prepare for next day appointments via confirmation calls and insurance verification, and greet clients politely to ensure a positive professional experience. Offer community referrals and resources to patients. Requires high school diploma with relevant healthcare experience, MS Office proficiency, and fluent English skills.
Required Qualifications
- High school diploma or GED
- six months experience working in a health care center
- one year of experience working in a health care setting performing front office medical assistant duties
- two years of customer service experience
- Ability to read, write, and speak English fluently
Desired Qualifications
- EPIC experience
- Bilingual Spanish/English
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