Medical Office Assistant (MOA) - Urgent and Primary Care Centre (UPCC)
$57,907,200–$61,817,600 year
On-siteVancouver, British Columbia, Canada
Job Summary
Conduct registration and clerical support functions for the Primary Care Clinic, managing high-priority patient care within 24 hours. Perform basic medical tests, accurately record results in medical files, and respond independently to emergent situations while presenting health information. Support the local Community of Care service delivery model in accordance with Vancouver Coastal Health policies. Maintain satisfactory work relationships with clients, staff, and external agencies while prioritizing workload and meeting deadlines. Requires Grade 12, Medical Office Assistant program, and one year of clinical experience.
Required Qualifications
- Grade 12
- graduation from a Medical Office Assistant program
- one (1) year of recent, related clinical medical office support experience
- equivalent combination of education, training and experience
- Demonstrated knowledge of clinical policies, procedures and objectives
- Demonstrated knowledge of community resources and agencies
- Demonstrated knowledge of office procedures
- Business writing skills
- Knowledge of medical terminology
- Demonstrated ability to perform basic medical tests and accurately record results in medical files
- Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals
- Demonstrated ability to keyboard 5,000 keystrokes per hour
- Demonstrated customer service and communication skills
- Physical ability to perform the duties of the position
- Demonstrated ability to work independently and within a team
- Demonstrated ability to prioritize and organize workload and meet deadlines
- Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff
- Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies
- Demonstrated skill in using a variety of office equipment and computer software programs
- Successful applicants may be required to complete a Criminal Records Review Check
- all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections
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