Medical Office Assistant - Greenspring
$36,142–$59,654 year
On-site · Lutherville, Maryland, United States
Job Summary
Medical Office Assistant for Johns Hopkins Community Physicians provides patient support, schedules appointments via phone, processes referrals and medication refills, checks patients in/out, collects copays, verifies insurance and demographics, and responds to patient messages. Strong customer service skills are essential; EPIC/EHR experience is helpful. Must have a High School Diploma or GED and be able to complete required training to obtain system access. The role involves daily on-site responsibilities including phone-based scheduling and front-desk duties; no relocation or visa requirements are noted.
Required Qualifications
- High School Diploma or GED
- 2+ years healthcare or customer service experience preferred
- EPIC experience helpful
- Ability to pass training for security access (EMR training, insurance training-foundations, government and commercial)
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