Medical Office Assistant | FT | Weekdays | Sutherland Cardiology | Memphis

Medical Office Assistant at Sutherland Cardiology (Memphis) will perform front desk responsibilities in the ambulatory/clinic site, including answering phones, triaging patient calls, registering patients in the EMR, preparing chart contents, filing records, collecting co-pays and insurance data, and assisting patients with the patient portal. Duties emphasize patient- and family-centered care, coordination with patients, families, management, staff and clinicians, and ensuring successful front desk operations. Requires ability to greet patients, manage information requests, schedule appointments, and maintain workflow in a medical-office environment. Strong communication, arithmetic, and multitasking skills are important, along with basic proficiency in word processing and spreadsheets. Education/Formal Training: High School Diploma or Equivalent (Required). Licenses/Certifications: Preferred - CMA or CMAA (as applicable). Knowledge and skills include medical terminology, insurance processes, scheduling, coding (preferred), and ability to operate standard office equipment. No supervisory responsibilities. Physical demands include light exertion with standard office activities. The role supports Methodist Le Bonheur’s mission and values in Memphis and the Mid-South.