Medical Office Assistant - Burnaby ENT office
On-siteBurnaby, British Columbia, Canada
Burnaby, British Columbia, CanadaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Schedule patients, manage OR bookings, and maintain electronic patient files by uploading letters and results. Check in patients, provide questionnaires, and answer or triage phone calls while ensuring strict confidentiality. Send out consult and referral letters and explain investigations or test preparation in simple terms. Utilize the EMR Plexia system efficiently, ensuring accurate detail in all documentation. This role supports an ENT specialist in Burnaby serving both pediatric and adult patients, requiring a compassionate communicator with strong organizational skills to work effectively within a friendly team.
Required Qualifications
- Completion of a Medical Office Assistant Program from a recognized institution
- Intermediate level ability on computer systems
- Knowledge of medical terminology
- Ability to multi-task
- Ability to work well with others, including patients, other MOAs, and MDs
- Strong attention to detail
- Excellent organizational and time management abilities
- Compassion and patience
- Excellent communication skills
- Efficient, well-organized individual
Desired Qualifications
- Experience working in a Pediatric office
- Comfortable with using plexia
- Empathetic and confident in your patient interactions
- Comfortable both with parents and children
- Enjoy working as part of a friendly team
- Known as a good effective communicator
- Comfortable with getting the detail correct
- Comfortable handling OR bookings
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