Medical Office Appointment Clerk - Offutt (27297)

Schedule appointments in the Composite Health Care System and AHLTA for primary, specialty, and subspecialty care by processing requests via phone, secure messaging, or other methods. Determine patient eligibility through DEERS, validate demographic information, and maintain accurate schedules using T-Metrics or MHS Genesis tools. Call patients or respond to secure messages to reschedule, cancel, or confirm consult/referral appointments within the MTF or at civilian facilities. Register new patients, pull medical records, and deliver telephone messages to clinic staff. Provide visit instructions and prepare appointment reminders or notices as needed. Immediate hire available upon completion of background and security investigations.