Medical Laboratory Administrative Assistant
On-siteChicago, Illinois, United States
Job Summary
Organize lab documents, perform data entry, and answer phones to provide administrative support to laboratory management. Contact clients with information requests, relay details, and resolve or escalate issues and discrepancies. Update training processes and procedures as needed, while performing general laboratory work to assist technologists in processing specimens. Manage multiple work streams and coordinate projects simultaneously, ensuring tasks are followed through to completion. This role reports directly to the laboratory director at Jackson Park Hospital in a full-time position with a competitive salary and health benefits.
Required Qualifications
- Detail-oriented and able to multi-task
- Able to coordinate multiple projects at once
- Obsessive about providing excellent patient and customer support
- Possess excellent written and oral communication skills
- Follow-up and see tasks through to completion
- Excellent working knowledge of Microsoft Office, especially Excel and Word
- Able to learn and grow with the company
- Highly motivated and able to complete ambiguous tasks
- Bachelor of Science degree preferred
- Some science or healthcare background preferred
- This position is 5 days a week, Monday – Friday
- Some weekends a holidays
- The ideal candidate must be flexible with their availability, especially during the initial training period
Desired Qualifications
- Phlebotomy experience is ideal, but not required
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