Medical Insurance Collections Coordinator - Monroeville, PA (Hybrid)
$35,360–$59,197 year
On-sitePittsburgh, Pennsylvania, United States or Greensburg, Pennsylvania, United States
Job Summary
Conduct third-party follow-up on prescription medication dispensing via telephone, internet, and writing to ensure timely and accurate account payment. Resolve issues with nonpayment caused by incorrect information, therapy changes, or pharmacy errors while maintaining supporting chronological notes. Contact patients, physician offices, and insurance companies to expedite claims processing and manage unpaid or underpaid claims. Maintain patient demographic information and data collection systems. Requires 1+ years of healthcare insurance experience and proficiency in Microsoft Office. Located in Monroeville, PA, with a 40-hour full-time schedule.
Required Qualifications
- 1+ years of Healthcare Insurance related experience
- Experience using Microsoft Office products' specifically Excel, Outlook, and Word
- Must be able to commute to the Monroeville, PA office
- Verifiable High School Diploma or GED
Desired Qualifications
- Insurance billing or collections experience
- Customer service in a healthcare environment
- Experience working in a healthcare reimbursement system
- Effective customer service skills and experience that shows ability to work in a team environment
- Attention to detail
- Ability to utilize analytical skills
- Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
- Ability to communicate with clientele in a professional manner; both verbally and written
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