Medical Inbound Calls (Bilingual)- Answering Phones
On-site · Wimauma, Florida, United States
Job Summary
Medical practice receptionist role handling incoming phone calls, scheduling all appointments, obtaining and logging prior authorizations/referrals 48 hours prior to scheduled appointments in Epic EHR. Requires accurate scheduling, insurance verification, and HIPAA compliance. Bilingual English/Spanish required. Strong communication, organizational, and multitasking abilities in a high-volume, fast-paced office; proficiency with Outlook, Windows, Word, and EMR/EHR systems.
Required Qualifications
- Bilingual Spanish/English required
- High School Diploma or Equivalent
- Two years experience in a medical office setting
- Excellent organizational skills
- Must be able to prioritize
- Communication skills must be excellent
- Must be able to attend work at scheduled time on scheduled days with minimal absences
- HIPAA compliant at all times
- Computer skills: Outlook, Windows, Microsoft Word, Electronic Medical Records/Electronic Health Records
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