Medical Front Office Receptionist

The Medical Front Office Receptionist at Native Health provides front-desk patient services to ensure smooth patient flow. Responsibilities include greeting patients, answering phone calls, scheduling appointments, updating patient information, verifying AHCCCS or other eligibility, collecting payments, and performing clerical duties. Requires excellent customer service, knowledge of AHCCCS eligibility (including CMDP and Sliding Fee Scale), proficiency with electronic health records (NextGen), and ability to handle private health information with confidentiality. Preferred bilingual Spanish skills; a high school diploma is required with an associate degree preferred, along with at least three years of experience in customer service or medical front-desk duties. Must hold or obtain a valid Arizona driver’s license, pass background and substance abuse checks, and provide immunization or TB records and CPR/First Aid certification within specified timelines.