Medical Front Office Receptionist
$40,560,000–$40,560,000 year
On-siteSan Jose, California, United States
San Jose, California, United StatesOn-siteFull Time$40,560,000–$40,560,000 yearSmall
Full TimeSmall
Job Summary
Greet patients, check them in and out, and schedule or reschedule appointments while processing co-payments and collecting funds. Assist with daily pre-registration, data entry for insurance, and eligibility screening for new members. Maintain HIPAA-compliant filing systems, organize office equipment, and direct visitors to appropriate departments. Comply with finance policies, deposit shift funds, and participate in departmental meetings. Work in a fast-paced non-profit clinic environment from 8:00 am to 5:00 pm, with hours varying based on business needs.
Required Qualifications
- Fluent in English and Spanish (ability to read, write, and speak)
- Requires a high school diploma or GED
- Medical Administration Assistant certificate or similar medical certificate
- Prior experience working in a similar medical position or customer service related position with at least one year working experience
- Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility
- Excellent customer service skills
- Excellent phone skills
- Previous knowledge of office practices and procedures in the medical field
- Ability to follow written and oral instructions
- Flexibility, initiative, reliability, and creativity
- Familiarity with medical computer software and data entry
- Knowledge of & ability to work with the American Indian community & other minority populations
- Ability to maintain strict confidentiality
- Ability to type a minimum of 45 WPM
- Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
- Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner
- Ability to multitask & thrive in a fast-paced, constantly changing environment
- Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment
- Willingness to train in other areas of the Medical department
- Sit, stand and walk for extensive periods of time
- Lift up to 35 pounds
- Stoop, squat, or bend frequently
- Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated to your job description
- Ability to visually observe as well as hear and communicate with patients and professional staff
- Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
- Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
- Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Desired Qualifications
- Fluent in English and Spanish (ability to read, write, and speak) preferred
- Medical Administration Assistant certificate or similar medical certificate is preferred
- Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience
- Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred
- Previous knowledge of office practices and procedures in the medical field preferred
- Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site
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