Medical Front Office - Patient Service Specialist
$45,760–$47,840 year
On-siteAliso Viejo, California, United States
Job Summary
Greet and register patients, provide visit information, and schedule appointments in person and via phone. Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications. Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team. Manage both patient and business sides of the center while acting as a patient advocate through email and phone. Requires high school diploma, one year of medical office experience, and bilingual English/Spanish skills. Full-time position with comprehensive medical, vision, and dental benefits.
Required Qualifications
- High School Diploma or GED
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Desired Qualifications
- Insurance Verification Experience
- Bilingual (English/Spanish Speaking)
- 1 Year of Medical Office Experience
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