Medical Front Office - Patient Service Specialist

Greet and register patients, provide visit expectations and appointment details, and collect co-pays while managing payer approvals and insurance authorizations. Schedule appointments in person and via phone, and maintain regular communication with attorney offices, insurance companies, translation services, market operational leaders, and the business development team. This role supports the outpatient physical therapy center in West Palm Beach, ensuring an exceptional patient experience from the front desk through to their next visit.