Medical Front Office Coordinator-Sandy Spings
$39,520–$39,520 year
On-site · Sandy Springs, Georgia, United States
Job Summary
As a Client Experience Specialist at HearUSA, you will maintain client charts, manage clinic schedules for walk-in and scheduled appointments, prioritize welcome and confirmation calls, and provide friendly customer service. You will enter stock and custom orders, conduct weekly inventory audits, maintain accurate records of cash and bank deposits, support basic hearing aid troubleshooting via telephone or in person, and stay knowledgeable about HearUSA products, promotions, and pricing to assist with remote care as needed. The role emphasizes organization, multitasking, and professional communication to ensure a positive client experience in the hearing care center.
Required Qualifications
- High School Diploma or equivalent
- Experience in customer service and office administration
- Excellent oral and written communication skills
- Proficiency with computers including scheduling software and MS Office
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