Medical Front Office Coordinator-Bowie, MD

As a Client Experience Specialist at HearUSA in Bowie, MD, you will maintain client charts, prioritize welcome and confirmation calls, manage the clinic schedule for walk-ins and appointments, enter stock and custom orders, perform weekly inventory audits, maintain cash/bank deposits records and end-of-day reports, and ensure a clean, inviting environment. You will have basic knowledge of hearing aid technology, perform basic cleaning/repair functions, assist with troubleshooting via telephone or in-person, and stay informed on HearUSA products, promotions, and pricing, including HearAssist and remote care. The role requires a High School Diploma or equivalent and experience in customer service and office administration, with proficiency in scheduling software and MS Office. The position emphasizes strong communication, organization, and the ability to provide friendly, professional service to clients and colleagues, supporting center operations and client care.