Medical Front Desk Specialist/Medical Office Scheduler
$52,000–$52,000 year
On-site · San Leandro, California, United States or San Ramon, California, United States
Job Summary
Front desk role handling patient scheduling, registration, and documentation across NVL locations; duties include greeting patients, scheduling appointments, verifying insurance, obtaining authorizations, maintaining EMR records, data entry, and ensuring HIPAA compliance. Requires bilingual Spanish/English communication, customer service excellence, organization, and ability to travel between clinic locations using a personal vehicle.
Required Qualifications
- Bilingual in Spanish and English required
- Minimum of six (6) months of experience obtaining insurance authorizations required
- Proven ability to provide excellent patient-facing customer service
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Must be available to work Monday through Friday, 8:00 AM to 4:30 PM (no holidays)
- Valid California driver’s license with a clean driving record required
- Proof of valid automobile insurance required
- Reliable personal vehicle required for travel between clinic locations
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