Medical Front Desk Representative
$41,600–$45,760 year
On-site · Waltham, Massachusetts, United States
Job Summary
Front Desk Representative at ophthalmology practice handles patient check-in, demographics and insurance verification, co-pay collection, scheduling for multiple physicians, minimizing no-shows, and supporting smooth front-office operations. Requires a High School Degree or GED and 1-2 years in a medical/healthcare front desk or customer-service role, with proven insurance verification and patient-billing experience; Epic experience a plus; bilingual skills a plus. Benefits include health/dental insurance, PTO, 401(k), life and LTD, and more. Located in Waltham, MA with a Monday–Friday schedule and potential for a 4-day work week.
Required Qualifications
- High School Degree or GED
- Minimum of 1-2 years of medical or health care related setting or equivalent in a customer service/front desk/receptionist position
- Proven experience with insurance verifications and patient billing
- Working knowledge of computers and confidentiality
- Ability to work in fast-paced environment
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