Medical Front Desk Receptionist- Cumberland

Greet arriving patients, gather demographics and insurance details, and enter records into NextGen while verifying benefits and collecting outstanding balances. Scan documents into EMA, post daily payment batches, and reconcile receipts against Phreesia reports. Schedule new and follow-up appointments, adjust existing bookings, and manage multi-line phone inquiries and voicemails. Call patients to remind them of upcoming visits and provide assistance as needed. Maintain schedule templates for multiple doctors and perform other assigned clerical duties.