Medical Coordinator
On-sitePinehurst, North Carolina, United States
Pinehurst, North Carolina, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Answer incoming calls using approved scripting, register new patients, and verify demographic and insurance information. Assess insurance requirements, complete pre-certifications with carriers, and coordinate referrals according to clinic policies. Enter and track provider orders, monitor pending test results, and manage documentation logs for compliance. Process faxes and communicate schedule changes to support standardized workflows. This direct hire team member reinforces scheduling practices and front-end performance across the multi-specialty clinic.
Required Qualifications
- High school diploma or equivalent
- Minimum of 1–2 years of experience in a medical office, patient registration, or referral coordination
- Demonstrated knowledge of insurance verification and authorization requirements
- Proficiency in EMR systems, patient portals, and office communication tools
- Strong organizational skills with attention to detail
- Clear and professional verbal and written communication skills
- Committed to confidentiality and HIPAA compliance
Desired Qualifications
- Associate degree
- Experience in a medical office, patient registration, or referral coordination
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