Medical Clerk
Remote
RemoteFull TimeSmall
Full TimeSmall
Job Summary
Schedule, confirm, and reschedule patient appointments while maintaining and updating records in the EMR/EHR system. Verify patient demographic and insurance information, upload medical documentation, and assist with processing forms and referrals. Answer phone calls, respond to inquiries, and coordinate with providers to ensure smooth patient flow. Ensure accuracy and confidentiality of all patient information in compliance with HIPAA regulations. This role supports administrative operations for a U.S.-based medical office, requiring bilingual Spanish and English skills and experience with systems like Athena or Epic.
Required Qualifications
- LATAM-based candidates
- bilingual in Spanish and English
- detail-oriented
- organized
- experience in healthcare administration
- comfortable handling patient records
- comfortable with scheduling
- comfortable with general office coordination
- comfortable in a fast-paced environment
- 1+ year of experience working in a medical office or healthcare administrative role
- Experience with EMR/EHR systems (such as Athena, eClinicalWorks, Epic, or similar)
- Strong attention to detail
- organizational skills
- Excellent written and verbal English communication
- Ability to manage multiple tasks
- Ability to prioritize
- Reliable internet connection
- a quiet remote workspace
Desired Qualifications
- Basic understanding of U.S. medical insurance
- Experience scheduling patients in a U.S. medical practice
- Familiarity with insurance verification, referrals, or authorizations
- Experience supporting physicians or healthcare teams remotely
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