Medical Center Supervisor
On-siteJacksonville, Florida, United States
Job Summary
Manage medical center operations by leading daily huddles, creating staff schedules, and ensuring required clinical and administrative staffing levels. Direct patient experience initiatives including NPS goals, complaint de-escalation, and social media review generation while optimizing provider utilization and reducing no-show rates. Oversee specialty disciplines such as urgent care, laboratory, and diagnostic imaging to ensure operational excellence and facility safety compliance. Handle financial responsibilities like budget maintenance, cash reconciliation, and petty cash management. Monitor facility maintenance, inventory, and equipment issues. Report to Regional Ops on staff performance and implement action plans for service standards. Available for travel as needed.
Required Qualifications
- Bachelor's degree
- Minimum 5 years supervisory experience
- Computer knowledge (Word, Excel, Internet)
- Customer Service skills and training
- HIPAA testing
- Knowledge and skills with payroll systems
- Ability to perform duties and responsibilities as described including related work experience
- Available for travel for company necessity upon request
- Must be able to travel to multiple locations for work
- Must be able to ascend and descend ladders, stairs, or other equipment
- Subject to exposure to hazardous material
- Must be able to exert regularly up to 10 pounds of force
- Must be able to frequently exert 30 pounds of force
- Must be able to occasionally exert 50 pounds of force
- Must be able to reach with hands and arms
- Must be able to bend
- Must be able to balance
- Must be able to kneel
- Must be able to crouch
- Must be able to crawl
- Must be able to push
- Must be able to pull
- Close vision
- Distance vision
- Peripheral vision
- Ability to adjust focus
- English Advanced
- Spanish Advanced
- Responsible for compliance with on-call rotation
Desired Qualifications
- Previous experience in healthcare
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