Medical Case Manager
$45,760–$59,280 year
On-sitePalm Springs, California, United States
Job Summary
Coordinate delivery of medical and social services for persons with HIV infection to facilitate access to care. Assess clients' mental, social, financial, and functional status to document in the Individualized Service Plan (ISP). Serve on the Case Management Team, participating in case conferences and acting as a liaison between clients and community-based social services. Monitor client progress in medical systems, including CD4, Viral Load, and treatment adherence, while providing crisis intervention when necessary. Maintain accurate records of client interactions in the client services database and assist with public benefits programs such as MISP, ADAP, Medi-Cal, SSDI, and SSI. Operate the organization's client Management Information System and access patient health information as needed.
Required Qualifications
- Bachelor's degree in social work, Psychology, healthcare or related fields
- Minimum of two years' experience in the delivery of services to people living with HIV/AIDS within an Administrative Services Only (ASO) or related social services organization
- Current BLS certification obtained through the American Heart Association or American Red Cross
- Ability to establish and maintain professional boundaries with staff and clients at all times
- Ability to prioritize and coordinate multiple tasks
- Ability to demonstrate familiarity with standard procedures of a comprehensive case management system
- Ability to communicate effectively with all levels of individuals, both internally and externally
- Ability to operate organization's client Management Information System
- Flexible schedule including flexible hours and/or shifts
- Ability to lift 24 pounds
Desired Qualifications
- Bilingual/Spanish
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