Medical Call Center Phone Agent- Not a Remote Position
$40,000–$60,000 year
On-site · Schaumburg, Illinois, United States or Hoffman Estates, Illinois, United States
Schaumburg, Illinois, United States or Hoffman Estates, Illinois, United StatesOn-siteFull Time$40,000–$60,000 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Medical Call Center Phone Agent is responsible for scheduling and interacting with patients through telephone, face-to-face, and email. Candidates must have prior experience in a healthcare setting, particularly in phone operations, patient registration, and scheduling. The role emphasizes exceptional communication and organizational skills while maintaining confidentiality.
Required Qualifications
- Prior experience working in a healthcare setting answering phones required
- Must have experience with patient registration and scheduling appointments
- Familiarity with insurance plans
- Minimum of 1 year of relevant experience and/or training in a medical receptionist/customer service role
Desired Qualifications
- Prior Call Center experience in a medical office
- Experience with electronic scheduling system and electronic medical records (EMR)
Additional Requirements
- Not a remote position
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