Medical Billing Specialist
$26,500–$26,500 year
HybridHaywards Heath, England, United Kingdom
Haywards Heath, England, United KingdomHybridFull Time$26,500–$26,500 yearMid LevelSmall
Full TimeMid LevelSmall
Job Summary
Review and manage client accounts to ensure outstanding medical claims are paid quickly. Monitor monthly payment activity, identify accounts requiring follow-up, and contact clients, insurance companies, and hospital personnel to resolve queries and progress unpaid claims. Submit eligible claims directly to insurers, investigate payment delays, and prepare reports outlining outstanding fees and actions taken. Maintain accurate records of all communications and account updates while working closely with colleagues to achieve department targets.
Required Qualifications
- Experience working in an administrative, customer service, coordination, or office-based role
- Strong analytical and problem-solving skills
- Strong organisational skills, including managing tasks, priorities, deadlines, records, or appointments
- Strong attention to detail, including accurate data entry, document handling, record keeping, or written communication
- Strong written and verbal communication skills
- Experience communicating professionally with customers, clients, patients, colleagues, managers, suppliers, or other stakeholders
- Experience handling telephone calls, emails, inboxes, or customer enquiries
- Strong customer service skills, with the ability to remain professional, helpful and calm when dealing with enquiries
- Experience using Microsoft Office applications, particularly Outlook, Word and Excel
- Ability to manage multiple tasks and priorities in a busy or fast-paced working environment
- Ability to work independently and as part of a team
- Ability to handle confidential or sensitive information appropriately
- Applicants must have the right to work in the UK
- This is a full-time role, Monday to Friday, 9:00 am- 5:00 pm
Desired Qualifications
- Previous experience in healthcare or insurance sector
- Experience processing payments, invoices, billing enquiries, or financial administration
- Experience supporting onboarding, training, mentoring, or buddying of colleagues
- Understanding of private healthcare pathways, patient journeys, clinic administration, or consultant support processes
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