Medical Billing/Insurance Follow-Up Rep
On-site · Phoenix, Arizona, United States
Job Summary
Medical Billing/Insurance Follow-Up Rep responsible for reviewing insurance denials and rejections, verifying patient demographics and insurance eligibility, and pursuing necessary actions to resolve outstanding denials. Includes researching information needed to complete the billing process, coordinating with providers and staff, and driving reduction of accounts receivable by facilitating claims through payor processing and reimbursement to the practice. Requires knowledge of physician billing processes, ICD-10 and CPT coding, and effective communication with physicians, patients, and external customers.
Required Qualifications
- High school diploma/GED or equivalent working knowledge preferred
- Minimum two to three years of experience in medical billing
- Knowledge of the physician billing processes, ICD-10, and CPT coding
- Knowledge of computer systems
- Ability to communicate effectively with physicians, patients, and the public
- Establish good working relationships with internal and external customers
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