Medical Billing (Claims) Supervisor
On-siteSilver Spring, Maryland, United States
Job Summary
Supervise a team of Medical Claims Specialists by approving credit memos, auditing performance metrics, and resolving outstanding claim issues with agencies. Coordinate answers for team inquiries with internal departments and agencies, while assisting in developing claims procedures for new agencies. Prepare accounts receivable reports to monitor unpaid claims and collect outstanding payments, ensuring alignment with administrative accounting procedures. Train new and existing employees on department procedures and agency requirements, and communicate with the Claims Manager regarding training issues, unbilled items, and A/R challenges. Participate in continuous improvement processes and staff meetings to uphold company values.
Required Qualifications
- High School Diploma or GED
- 2 years of experience relevant to the work performed
- Experience with Microsoft Office products, specifically Microsoft Excel
- Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
- Experience in working on complex projects with critical thinking and problem solving
- Excellent written and oral communication skills
- Strong attention to detail
- Able to work with numbers and apply basic math skills to daily tasks
- Strong ability to lead and mentor multiple team members
Desired Qualifications
- Associate degree
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