Medical Billing (Claims) Supervisor

Manage the submission of claims data, payments, and resolution of outstanding claim issues while supervising a team of Medical Claims Specialists. Coordinate answers with agencies and internal departments, sign off on credit memos, and audit team performance against metrics. Train new and existing employees on department procedures, assist in developing claims procedures for new agencies, and prepare accounts receivable reports to monitor unpaid claims. Collect outstanding payments by working directly with team members and agencies. Communicate with the Claims Manager regarding training issues, agency challenges, and unbilled items. Participate in company continuous improvement processes and staff meetings. Perform these duties from a home office while leading and mentoring multiple team members.