Medical Assistant

Job Summary

Required Qualifications

• •High school diploma or equivalent
• •Medical Assistant Certificate
• •Ability to measure and document vitals, take temperatures, draw blood, weight, and height
• •Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• •Ability to prepare all patients for examinations with necessary medical supplies
• •Knowledge and appropriate use of medical terminology
• •Ability to adapt in a busy office environment to meet care standards
• •Understanding of supply management processes and needs
• •Ability to perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation
• •Ability to occasionally stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell
• •Ability to occasionally lift and/or move up to 40 pounds
• •Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• •Ability to communicate well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards
• •Ability to evaluate patient phone calls
• •Ability to assist in inbox management and refills according to SMA policy
• •Ability to monitor and work appropriately in Electronic Medical Record environment and office workflows

Desired Qualifications

• •Graduate of a two-year accredited Medical Assistant program
• •Ability to measure and document vitals, take temperatures, draw blood, weight, and height
• •Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• •Ability to prepare all patients for examinations with necessary medical supplies
• •Maintains clinical competency and continuous education
• •Excellent interpersonal skills and teamwork ability
• •Demonstrated ability to interact with patients in promoting an excellent and safe patient experience
• •Commitment to patient experience and quality improvement in the outpatient setting
• •Ability to establish excellent rapport with patients including patient education
• •Ability to work collaboratively with other health care professionals in providing outcome-oriented care
• •Demonstrates problem solving and thrives in a fast-paced work environment
• •Ability to maintain a safe and healthy environment for patients and co-workers by following standards and procedures
• •Ability to demonstrate necessary functions to maintain continuity of care for patients
• •Ability to demonstrate ability to cross train to assist front-desk staff if necessary
• •Ability to obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries)
• •Ability to assist in the in-bound/out-bound referral process
• •Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• •Ability to administer vaccines
• •Ability to assist in scheduling new and established patient appointments as needed
• •Ability to respond to provider messages
• •Ability to review charts, lab test results, and scheduling patients
• •Ability to obtain rooming patients, taking vitals, procedures, prescription renewals, and triage of patient phone calls