Medical Assistant- Special Procedures- Atrius Health

Manage patient flow, access, and scheduling to optimize appointment availability while determining urgency and priority for walk-ins and consults. Serve as a resource to Medical Assistant I staff by problem-solving operational issues, resolving patient satisfaction concerns, and ensuring compliance with procedures. Coordinate clinician schedules, handle third-party requests for documentation, and verify prior authorizations. Participate in care improvement activities like Rapid Improvement Events and train new staff. May float among departments to learn operational practices across primary care and specialty areas.