Medical Assistant (SEIU), Dermatology - Atrius Health

Manage clinicians' daily schedules to optimize appointment availability, expedite care, and prioritize walk-ins and add-on patients. Directly support one or more clinicians by handling patient flow, access, and scheduling while resolving concerns regarding patient satisfaction and compliance with procedures. Coordinate practice operations when clinicians are unavailable, manage incoming mail and MyHealth messages, and verify prior authorizations. Assist in resolving patient concerns, handle third-party requests for documentation, and participate in care improvement activities like Rapid Improvement Events. Train and orient new staff, representing the department on electronic medical record upgrades.