Medical Assistant- Oncology
$43,680–$54,080 year
On-siteSan Diego, California, United States
Job Summary
Conduct patient services with a compassionate attitude by accurately collecting and recording vital statistics, allergies, medications, and concerns. Prepare exam rooms, stock supplies, and maintain equipment while assisting with prescription refill requests. Triage messages, route information to staff and providers, and maintain detailed notes in electronic records. Perform infusion room duties including venipuncture, injections, and vitals. Ensure patient satisfaction and confidentiality in accordance with HIPAA standards. Prioritize multiple tasks in a busy environment while resolving customer issues diplomatically.
Required Qualifications
- High School Diploma or equivalent
- Medical Assistant Certificate from an accredited education institution
- California Certified Phlebotomy Technician (CPT) license
- Three years of work experience in venipuncture
- Must comply with OSHA, HIPAA, and office policies and protocols
- Knowledge of computer/telephone support, preferably in a health care environment
- Strong customer service background, preferably in health care environment
- Excellent verbal communication skills
- Competence with computer processing functions and other standard office equipment
- Ability to manage and prioritize multiple tasks
- Ability to calmly and professionally resolve customer issues with diplomacy and tact
- Ability to work independently with minimal supervision
- Strong organizational skills
- Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus
- Hearing acuity to converse with staff and customers in person and by phone
- Ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally
- Ability to sit for hours at a time
- Must be able to perform in a busy environment
- Must be able to prioritize and re-prioritize as day progresses
- Travel may be required
Desired Qualifications
- California Certified Phlebotomy Technician (CPT) license a plus
- Knowledge of computer/telephone support, preferably in a health care environment
- Strong customer service background, preferably in a health care environment
- Excellent verbal communication skills
- Competence with computer processing functions and other standard office equipment
- Ability to manage and prioritize multiple tasks
- Ability to calmly and professionally resolve issues with diplomacy and tact
- Ability to work independently with minimal supervision
- Strong organizational skills
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