Medical Assistant

Job Summary

Required Qualifications

• •High school diploma or GED from an accredited institution
• •Graduation from an approved medical assistant training program
• •A minimum of three (3) years' experience working as a Medical Assistant in a health care setting
• •Or an equivalent combination of education and/or experience that provides the necessary knowledge, skills, and abilities to perform the essential functions of the job
• •Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• •Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• •Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• •Proficient mathematical skills for use in a healthcare setting
• •Basic computer proficiency to include Windows, MS Office, and internet
• •Ability to problem solve in situations both independently or with support from team and/or leadership
• •Ability to multi-task and work effectively in a high-stress and fast-moving environment
• •Must have reliable transportation that can meet any operational reassignments of the organization during the workday
• •If employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements
• •Know and follows the eight rights of drug assessment and administration
• •Know and follows procedure for immunization administration and storage
• •Follow all medication policies and procedures for labeling, storing and use
• •Know and utilizes principles of universal protocols and National Patient Safety Goals
• •Can accurately identify medications and their indications for proper utilization
• •Work independently and uses critical thinking skills to solve issues under pressure
• •Coordinate continuity of patient care with external healthcare organizations and facilities such as referrals to outside specialties and ongoing two-way communication between providers
• •Promote clear communication among the care team and treating clinicians by ensuring awareness regarding patient care plans
• •Facilitate patient care based upon approved standing orders and protocols
• •Works collaboratively with the clinical team in data collection, health outcomes reporting, clinical audits, and programmatic evaluation
• •Act as a mentor to the Associate Medical Assistants
• •Use excellent customer service and communication skills
• •Will perform patient outreach calls as needed
• •Meeting UDS & Quality-based measurements
• •Educate patients regarding services such as the Integrated care model, Patient Portal, and other specialty service lines within our organization and helps them navigate access to these services
• •Travel to other health centers to meet operational needs for provider and patient care coverage
• •Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)
• •All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system
• •Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes
• •Adherence to Compliance and Code of Conduct
• •All employees are required to comply with Adelante Healthcare's written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante's legal or compliance requirements
• •While performing the duties of this job, the employee may be required to sit for long periods of time
• •is required to stand
• •walk
• •use hands to handle or feel objects, tools or controls
• •reach with hands and arms
• •climb steps/stairs
• •balance
• •stoop, kneel, crouch or crawl
• •talk or hear
• •smell
• •manage stress as it relates to essential job functions
• •The employee must frequently lift and/or move up to 25 pounds without assistance
• •may occasionally be required to lift or move up to 50 pounds with assistance
• •Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• •The employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites
• •The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area

Desired Qualifications

• •Certified Medical Assistant preferred
• •Ability to communicate in more than one language
• •Electronic Health Record experience