Medical Assistant (MA) - Urgent Care
$42,058–$58,282 year
On-siteWorcester, Massachusetts, United States
Job Summary
Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs, then perform basic clinical procedures including taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures. Administer prescription medications under supervision while ensuring accurate preparation and adherence to state regulations. Engage with patients to address inquiries, explain dosage instructions, and provide guidance on lifestyle modifications and follow-up care. Document patient information accurately in electronic health records in compliance with privacy regulations. Collaborate with the clinical team to relay patient updates, coordinate discharge plans, and support the training of new team members. Work flexible 12-hour shifts, including nights, weekends, and holidays, with potential travel to other ConvenientMD locations for training.
Required Qualifications
- High school diploma or GED
- Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant
- Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification
- Must be able to work 12-hour shifts in consecutive and or non-consecutive days
- Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday
- Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday
- Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week
- Flexibility to work nights, weekends, holidays
- Must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic
- Must be able to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute
- Compassionate, authentic, and patient focused
- Proactive and confident communicator (written and verbal)
- Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations
- Effective communicator and cross collaborator
- Excellent team player
- Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems
Desired Qualifications
- 1-2 years of patient triage experience in an urgent care or emergency department
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