Medical Assistant

Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients. Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area. Performs medical history collection and medication refill, per protocol. Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures. Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition. Adheres to clerical, clinical, and EMR workflows. Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone. Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications. Uses patient centered care concepts in delivering care and performing related activities.