Medical Assistant – Logan Health Concierge Medicine
On-site · Kalispell, Montana, United States
Job Summary
Certified or Registered Medical Assistant sought to support patient care and care coordination within Logan Health Concierge Medicine. Under clinical supervision, assists in delivery of patient care per LH MAU/UAP scope; handles administrative operations, membership services, and program coordination; prepares patients for examinations, documents histories and vital signs in the EMR, collects laboratory specimens, and assists with examinations and minor procedures. Performs approved clinical tasks including dressing changes, splint application, cast care, and suture/staple removal. Serves as primary contact for Concierge Medicine members, coordinating appointments, referrals, diagnostic testing, and follow-up care; supports membership enrollment, onboarding, retention, and ongoing client engagement; assists with concierge-specific billing and program administration. Maintains communication between patients, providers, and departments to ensure a seamless care experience; responds to calls and portal messages; maintains infection prevention and cleanliness; participates in meetings, quality improvement, and others; performs scribe duties when trained. Experience with electronic medical records, HIPAA, and a high-touch, personalized patient experience is valued.
Required Qualifications
- Graduate of a CAAHEP or ABHES accredited Medical Assistant program
- Completion of a Medical Assistant program accredited by a regional or national accrediting organization recognized by the U.S. Department of Education, including a minimum of 720 clock hours and a 160-hour externship
- Certified Medical Assistant (CMA) – AAMA Registered Medical Assistant (RMA) – AMT
- Clinical Certified Medical Assistant (CCMA) – NHA
- National Certified Medical Assistant (NCMA) – NCCT
- Clinical Medical Assistant Certification (CMAC) – AMCA
Desired Qualifications
- One (1) year of experience in a medical practice, ambulatory clinic, concierge medicine, or customer service-focused healthcare setting
- Current Healthcare Provider CPR certification or ability to obtain prior to completion of orientation
- Medical office experience and medical terminology training
- Knowledge of anatomy, physiology, pharmacology, laboratory values, and medical terminology
- Understanding of HIPAA requirements, infection prevention practices, patient rights, and clinical safety standards
- Strong interpersonal, organizational, customer service, and critical thinking skills
- Ability to build trusted relationships with patients while delivering a high-touch, personalized healthcare experience
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