Medical Assistant II - Referral Tracking
$54,974,400–$54,974,400 year
On-siteVan Nuys, California, United States
Job Summary
Obtain authorization for specialty care from the health plan, Independent Physician Association, or County when ordered by the NEVHC provider. Coordinate specialty care referrals with patients and their families to ensure follow-through on external care. Ensure NEVHC receives proper consultative documentation back to the provider for review and follow-up on recommendations. Maintain current Cardio-Pulmonary Resuscitation certification and demonstrate proficiency with electronic health record systems within three months of training. Serve as a guide or mentor to new employees within the same job description. Work a varied and flexible schedule to accommodate the needs of NEVHC and its patients.
Required Qualifications
- Completion of a secondary or postsecondary Medical Assistant education program from a public school authorized by the Department of Education, or an approved Medical Assistant program at a postsecondary institution accredited or approved by the Bureau for Private Postsecondary Education
- Must maintain a current Cardio-Pulmonary Resuscitation certification, in compliance with corporate CPR Policy
- Must maintain or exceed Medical Assistant competency levels as established by corporate standards for clinical practice
- Must demonstrate through written and/or oral testing, the knowledge and skills necessary to provide care appropriate to the age of the patients served and has knowledge of the principles of growth and development over the life span
- Is able to satisfactorily serve as a guide/mentor to new employees within the same job description
- Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures
- Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, and similar
- Computer skills in Microsoft Office programs (Word, Excel, etc.), electronic health record systems, and database systems
- Typing/data entry skills sufficient to meet production requirements
- Effective verbal and written communication skills to communicate clearly and effectively with patients and others
- Effective oral and written communications skills
- Effective work organization skills
- Ability to work effectively as a team player
- Must be willing and able to work a varied and flexible schedule to accommodate the needs of NEVHC and its patients
- Demonstrated ability to listen and communicate with others in a professional and caring manner including sensitivity with individuals from diverse cultures and lifestyles
- Demonstrated ability to set priorities for tasks to work effectively in spite of interruptions and under minimal supervision
- Demonstrated proficiency with the electronic health record database within three months of attending training session(s)
- Fluency in English (speaks, read and write)
- Fluency in Spanish (speaks, translate, read and write)
- Ability to solve problems and make routine recommendations
- Ability to maintain absolute confidentiality about health care and other patient/client information
- Current California driver's license, appropriate insurance coverage and a driving record acceptable to the NEVHC's insurance carrier (if required to drive on the job)
- Monday-Off, Tuesday 8:00 am-12:00pm, Wednesday, 8:00 am -4:30 pm, Thursday, 8:00 am -4:30 pm, Friday, 8:00 am -4:30 pm
Desired Qualifications
- High school diploma or General Educational Development (GED) Certificate is preferred
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