Medical Assistant I
$37,482–$37,482 year
On-siteOneonta, New York, United States
Job Summary
Greet and manage patient interactions, including answering phones within three rings, greeting patients with a three-part greeting, and taking clear phone messages. Coordinate patient care by scheduling appointments, reviewing electronic confirm lists, and processing urgent and routine referral requests within 24-72 hours. Perform point-of-care testing such as glucometers and urinalysis, run controls on equipment, and conduct EKGs per protocol. Prepare for provider visits by completing chart reviews, ensuring lab work and films are available, and verifying patient identification using two identifiers. Maintain clinic operations by stocking exam rooms, checking medication and supply levels, and managing inventory control. Document patient vitals, intake questions, and work-up information accurately in the EMR, date stamp incoming information, and mail outgoing patient correspondence.
Required Qualifications
- Minimum of 1 year of relevant work experience
- Associate degree or higher may be substituted for one year of relevant work experience
- Certification as a Medical Office Assistant or Medical Assistant
- BLS Certification
- Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or 10 lbs. of force constantly to move objects
- Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching, stooping
- Requires occasional fit testing
- Frequent typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, talking, walking, visual acuity (color, depth, perception)
- Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, explosive, mechanical
- Occasional noise, vibration, wet and/or humid, dust, fumes, gases, mists, odors
- The job may require travel from time-to-time but not on a regular basis
- Attends 85-90% of all staff meetings, reviewing minutes of any meetings missed
- Maintains job specific knowledge and proficiency (point of care testing, phlebotomy, & departmental competencies or checklists) by attending meetings, training and reading all pertinent training documentation and memos as documented on annual in-service record
- Maintains a thorough knowledge and understanding of Bassett policies and procedures as well as regulatory competencies
- Required to attend 4 educational opportunities per year related to job role/function
- Authorized to access secure areas such as locked medicine cabinets or dirty/clean utility rooms
- Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only
Desired Qualifications
- High School Diploma or GED
- Customer service experience
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