Medical Assistant (FT, 40 Hrs, Days)

Job Summary

Required Qualifications

• •Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.
• •Maintains a presentable appearance in accordance with dress code requirements, including wearing visible hospital identification badge that identifies self as a Medical Assistant.
• •Utilizes hospital's cultural beliefs and RESPECT attributes as the basis for decision making and to support the hospital's mission and goals.
• •Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts, seeking assistance from his/her superior when needed.
• •Seeks out and acts upon constructive feedback regarding daily performance and works towards achieving goals identified during performance evaluations.
• •Participates in ongoing educational activities to maintain technical competency and updates requisite skills in his/her area of responsibilities, maintains required certificates, e.g., safety regulation and infection control standard review, departmental and unit specific competencies, etc.
• •Attends in
• •Performs a variety of appropriately delegated patient care interventions for patients and their families.
• •Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.
• •Checks two patients identifiers
• •Accurately collects and documents in the medial records vital signs, chief complaint/reason for visit, and medical/family/social history
• •Enter allergies and smoking status
• •Documents current medications and prescriptions that need to be renewed
• •Obtains immunization records/history, and enters findings into patient medical record
• •Instructs patient on how to prepare for the provider (assisting as necessary)
• •Anticipates/sets up special equipment and/or supplies needed for visit
• •Administers preventative/population health management screens and questionnaires (e.g. PHQ2 and other behavioral health screens) and records in medical record.
• •Arranges refills information for provider approval
• •Downloads glucometer and other device data for provider review
• •Alerts the provider when patient is ready and communicates abnormalities in findings (e.g. elevated temperature )
• •Complies with department documentation standards to ensure a complete and accurate patient record
• •Update patient pharmacy information
• •Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions.
• •Identifies emergency/crisis situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the licensed Nurse/Physician.
• •Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks in relation to a variety of technical skills which may include but are not limited to: Cast/splint care
• •Guaiac, sugar and acetone, urine pH
• •Glucose finger stick
• •Application of external monitors
• •GU irrigation set up
• •Routine EKGs
• •Hearing Test
• •POCT (i.e. glucometer, pregnancy test, etc.)
• •Peak flow
• •Visual acuity
• •Vital signs
• •Oxygen saturation by pulse oximeter
• •Personal patient glucometer downloads
• •Leg/girth measurements
• •Biopsy set up
• •Procedure tray set up
• •Urine culture prep
• •Simple dressing changes eg. DSD
• •Suture removal
• •Specimen Collection
• •Phlebotomy
• •Provides basic skin care, including but not limited to: application of heat and cold, diabetic foot care, application of elastic stockings, and ace wraps.
• •Uses Universal precautions, performs wound care inclusive of simple dressing changes and saline irrigations.
• •Must arrange for Registered Nurse to be present for wound assessment with each dressing change.
• •Assists licensed nurse/health team members with various minor procedures limited to set up and breakdown of simple sterile procedure (e.g. sterile biopsy).
• •Draping and prepping patient under the direction of the licensed nurse or provider, including but not limited to: Endometrial biopsy
• •IUD insertion and removal
• •Pelvic exam
• •Incision and drainage
• •Punch biopsy
• •Colonoscopy
• •Suprapubic tube changes
• •Provides basic patient equipment care including but not limited to: changing hearing aid batteries, applying splints/prostheses, etc.
• •Helps to complete patient visit: Prints disposition forms and patient education materials
• •Assists with staging selected prior authorization for medication or supplies needed under the direction of nurse manager or designee
• •Strictly adheres to isolation procedures as initiated by licensed personnel.
• •Performs initial cleaning/decontamination of equipment/materials and instruments.
• •Checks inventories, and restocks, replaces, assembles patient equipment and supplies.
• •Utilize the care team's population health management registry or other applicable database for preventative care outreach, including: Review of patient data
• •Reminding patients of test/screening needs (i.e. by phone, letter)
• •Prints and displays care team registry data or other applicable database data
• •Restocks, replaces assembles patient equipment and supplies ordered by Nurse Manager and/or designee.
• •Responsible for alerting licensed nurse, manager or designee of broken, or otherwise non-functional supplies or equipment.
• •Prepares supply order form
• •Understand, respect and demonstrate patient confidentiality in all endeavors
• •Performs all duties associated with an Ambulatory Services Representative, including but not limited to registration, scheduling, and collecting co-payments.
• •Gathers and/or assist patients with registration information at every visit.
• •Ensures accurate data entry and updates data into the computer system. Data includes demographic, billing data and patient payment information.
• •Verifies third-party insurance coverage for patients, including day of service and whether prior approval for service is necessary for proper reimbursement of services rendered.
• •Obtains this approval whenever it is necessary, and enters into the hospital billing system appropriately
• •Follow internal collection and cash control policies by informing patients of their financial obligations, collecting payment (deposits, co-payments) at time of service and controlling cash.
• •Directs patients with financial concerns to staff who can assist them in the completion of applications forms.
• •Creates and/or obtains medical records for patients and distributes copy to the appropriate person.
• •Assigns medical record numbers to new patients in order to ensure current information on the patient record system.
• •Collaborates with Medical Records department for suspected duplicate records.
• •Maintains clinic files and patient records; screen patient's chart prior to appointment, checks for lab work, x-ray, and other pertinent results, and verifies information as required.
• •Uses computer terminal for access/input of patient information, lab results, x-ray and other automated requests and communicates findings to appropriate healthcare team members.
• •Stamps and dates charts as required; prepare files and other clinic specific forms
• •Mails out clinic specific notices and letters as required.
• •Handles clinic mail and delivers to the appropriate person.
• •Creates cross-booking activities for both linked appointments (social services, nutrition, interpreters, etc.)
• •Reschedules patients from canceled or bumped clinic sessions.
• •Enters charge code and updates diagnosis codes into the patient account system, as directed and as appropriate.
• •Tracks and arranges for return of borrowed/rented equipment.
• •Maintains appropriate equipment logs and records.
• •Schedule urgent patients into providers schedule for immediate evaluation
• •Completion of billing batch for advanced clinical activity (e.g. photo and PUVA, suture removal, dressing change batch)
• •Creates and maintains special procedure and sub-specialty patient list for reference
• •Maintain special procedure and sub specialty areas
• •Cleaning and audit
• •Inventory and inspection of special equipment and instruments
• •Stocking and ordering of special items
• •Maintain vendor logs/relationship and informs nurse manager or designee of equipment needing service