Medical Assistant

Job Summary

Required Qualifications

• •Medical Assistant, Certified
• •Completion of a Certificate-level Medical Assistant program accredited by the Commission on Accreditation of Allied Health Educational programs (CAAHEP), such as AAMA or NCCT
• •High School or GED
• •Minimum of one (1) year recent, verifiable medical assistant experience within a health care setting
• •Current driver's license
• •Access to a vehicle
• •Qualify as an Acceptable Driver as designated in Central City Concern's Fleet Safety policy
• •Pass an initial driver's training within 60 days of being an approved driver
• •Continue recertification training
• •Maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage
• •Meet CCC privileging requirements as required by FTCA
• •Current BLS certification prior to start
• •Ability to read labels and distinguish between colors
• •Ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation
• •Pass a pre-employment drug screen
• •Pass a TB test
• •Pass a background check
• •Clearance by the DHS Background Check Unit
• •Adhere to agency's non-discrimination policies
• •Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations and treat all individuals with respect and dignity
• •Ability to consider the impacts and outcomes for underserved communities during decision-making processes
• •Ability to consider impacts of systems of oppression, structural racism, and individual bias on client outcomes
• •Ability to follow oral and written directions and to apply techniques for specific patient needs
• •Sufficient manual dexterity and physical ability to perform assigned tasks
• •Ability to successfully interact with a wide variety of people including the patients and co-workers
• •Ability to manage time and meet deadlines as needed
• •Ability to effectively communicate and receive constructive feedback
• •Ability to maintain accurate records and necessary paperwork
• •Ability to learn and apply training
• •Application of knowledge or capacity to learn procedures including but not limited to: dressing changes, spirometry, injection administration, venipuncture, and specimen processing
• •Strong organizational skills
• •Work as a member of the Blackburn Center multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated services
• •Actively participate in the integration of services at the Blackburn Center and identify new opportunities to improve collaboration between and within service and care teams while carefully following information-sharing guidelines
• •Proactively identify opportunities for improvement within Blackburn Center workflows and logistics
• •Participate in review of Blackburn Key Performance Indicators
• •Review and contribute to continuous improvement opportunities and plans
• •Build understanding of and appreciation for diversity among Blackburn Center clients and support their connection to culturally responsive and culturally specific services as requested
• •Manage patient flow, including but not limited to: Preparation for pre-visit huddle with clinical team, including chart review for immunizations, screenings, chronic conditions, mental health issues
• •Preparing patients per standard workflow, including but not limited to: Collection, documentation and reporting of patient's vital signs per clinic protocols
• •Completion of preventive screening questions
• •Medication reconciliation with patients
• •Exam room stocking and setup pre-visit and clean-up post-visit
• •Completing and documenting provider orders
• •Assisting providers and care team in scheduling of medical referrals
• •Administer injectable medications per provider order, with appropriate documentation according to clinic protocols
• •Maintain medical/lab equipment and records in compliance with State and Federal regulatory requirements
• •Maintain and clean supply rooms, exam rooms and MA work stations
• •Receive, document and direct patient telephone calls in a complete and timely manner according to protocols
• •Participate in outreach to patients in order to encourage engagement in care and proactive health measures
• •Complete and document procedures per provider orders and clinic standards
• •Contact pharmacy with new prescriptions and refills
• •Maintain a clean, safe clinic environment, respecting scope of practice and clinic best-practice
• •Observe clients of the same gender as they provide urine drug samples, secure samples via chain of custody procedures
• •Maintain and complete appropriate data entry as it relates to urine drug screens, such as transcribing point of service results as well as lab results and LCMS or GCMS results
• •Ensure that urine drug screen procedure is trauma informed and patient centered
• •Complete any care team duties delegated by Clinical Services Manager
• •Attend all mandatory CCC trainings in a timely manner
• •Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security
• •Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements
• •Immediately report any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee

Desired Qualifications

• •Bilingual
• •Previous experience working with underserved populations, specifically people without stable housing