Medical Assistant (68628)
On-siteWoodstock, Georgia, United States or Aga, Dakahlia, Egypt
Job Summary
Monitor patient flow and organize schedules for physician visits and in-office procedures. Accompany patients to exam rooms, triage cases, collect histories, and provide physical assessments as delegated. Schedule testing and procedures, interpret results, and communicate findings to physicians and patients. Manage patient charts by scanning forms into the EMR and preparing files prior to visits. Enter prescription refill requests and ensure sample medications remain up to date. Perform upkeep on exam rooms regarding sterilization, infection control, and supplies. Answer emails, voicemails, and patient calls while counseling individuals on treatment and procedures. Complete account information requests from staff to guarantee payment. Maintain strict HIPAA compliance and confidentiality. Cross-train for phone triage, check-in/out, scheduling, and pre-certification as directed.
Required Qualifications
- Current Certified or Registered Medical Assistant
- CPR certification
- 2-3 years of specialty clinical experience
- gastroenterology experience
- Computer literacy
- Ability to operate various healthcare systems
- Ability to operate multiple Microsoft Office applications
- High level of customer service
- Ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
- Professional outgoing warm and helpful attitude
- Compassion for dealing with people who are ill and need help
- Ability to plan, prioritize, and complete multiple tasks as delegated
- Ability to work under pressure
- Ability to assess, respond to, and communicate issues in a timely manner
- Ability to communicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-person
- Ability to interpret and apply clinical and non-clinical policies and procedures
- Reliability
- Punctuality
- Ability to work independently
- Sitting and standing associated with a normal office environment
- Travel as business needs dictate
Desired Qualifications
- CPR certification
- gastroenterology experience
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