Medical Appointment Clerk

Schedule medical appointments and determine patient eligibility via phone, messaging, or other request methods. Support Prime Care Managers by processing names and allocating standard appointment types while validating eligibility through the Defense Enrollment Eligibility Reporting System. Maintain accurate patient schedules and logs, utilizing government tools to manage slot details, rescheduling, and cancellations. Validate demographic information before booking, pull records to confirm availability, and deliver messages to clinic staff. Assist with preparing patient notices for reminders or cancellations. Requires high school diploma, six months of medical scheduling experience, BLS certification, and 50 WPM typing speed. Monday through Friday, 6:25 AM to 4 PM at Scott Air Force Base Medical Clinic.